How do you determine our "voice", editorial tone and image ? When we work on a client project, we have a 30 minute phone consultation to determine the creative brief. During the consultation, we ask you about your business, your reader demographics and persona, industry-related questions and more. If you don't have time for the phone consultation, don't worry! We can send you a link where you can fill out our questions and we shall start working on your writing project immediately. Our approach to each project is learning every thing we can about your company and your products or services in order to provide the most relevant content. One of the best ways to help us find your "voice" is to refer to web sites that are similar to what you want.
Do you have any experience in our industry? If not, how can you write specific content for my company? Throughout our careers, we are sure we've written about your industry. A good writer not only must be good at research, they must love to learn and passionate about writing. As mentioned earlier, we develop a creative brief by learning as much as we can about your industry and business, your target audience and their pain points. Once we've obtained this information, we create an editorial calendar for your approval. We guarantee that you'll like the end result!
Can we provide you with our creative brief on what we're looking for and develop original content from that? Please do! The more information that we have from you, the easier it becomes in developing original content that you like. We can match our writing to your requirements.
How many revisions do I get with my service? We provide two revisions for all our projects. However, our editorial, phone consultation and research process minimizes the need for revisions. Our goal is to get it right the first time and we work hard in meeting your requirements. Our fees include two revisions within the scope of the original project.
How long does it take to complete a project? Each writing project is different. We typically aim for a project delivery date of 7 days. However, we will provide you with an estimated time once have you project requirements, especially for large projects.
What is your editorial process like? Our editorial process follows a four step process after your payment:
Initial consultation and creative brief discussion (phone/email/skype)
Assign Writer and Project Manager
Research and Editorial Calendar (if long term project)
Project work and Delivery
Our simple process helps us deliver high quality work efficiently and at high volumes.
Who owns the copyright to the content CCF produces? Our clients own all copyrights to our work once payment has been made and work has been accepted.
Do you handle high-volume content? Yes we do. We work with web design and SEO agencies in providing content for their clients. We can handle any type of project, ranging from blog posts ranging from 2 posts/week to 100 post/week. We can also handle large e-commerce projects providing product descriptions for over 100 products at a time. If you have large content requirements, do not hesitate to contact us here and we will provide you with a custom quote.
Can you provide content strategy consulting for our business? We provide content strategy consulting services also! If you need an agency to help you develop and execute on your content marketing plan including identifying key stakeholders, lead generation campaigns and conversion optimization, we can help you with that. Our consulting services are suitable for mid-size to enterprise level clients. We also partner with agencies in delivering strategic marketing services. If you require content strategy, do not hesitate to contact us here.
